Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the services provided by BeLingual Ltd. By accessing our website at belingual.com or enrolling in any of our programmes, you agree to be bound by these Terms.

1. About Us

BeLingual Ltd is a language and communication education company registered in England and Wales. We provide English and Spanish language learning programmes, combined with soft skills and multicultural awareness training, delivered online and in selected face-to-face locations.

Contact: legal@belingual.com

2. Eligibility

By using our services, you confirm that:

  • You are at least 13 years of age (or have parental/guardian consent if under 18);
  • You have the legal capacity to enter into a binding contract;
  • You are not prohibited from using our services under the laws of any applicable jurisdiction.

3. Our Services

3.1 Programme Offerings

BeLingual offers the following types of programmes:

  • English Level Up Programme (online, with placement test)
  • Corporate and institutional language training
  • One-to-one and small group sessions

3.2 Early-Bird Access

Certain programmes may be offered at a discounted early-bird rate. These rates are time-limited and subject to availability. BeLingual reserves the right to change pricing at any time prior to enrolment confirmation.

3.3 Placement Tests

For the English Level Up Programme, a placement test may be required prior to joining a class. Results are used solely to assign you to an appropriate level group.

4. Enrolment and Account

To access our programmes, you must complete the onboarding process and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

BeLingual reserves the right to refuse enrolment or terminate access to any individual who provides false information or who engages in conduct detrimental to other learners or our staff.

5. Fees and Payments

5.1 Pricing

All fees are stated in GBP (£) and inclusive of applicable VAT unless otherwise indicated. Fees are displayed at the time of enrolment and are subject to change.

5.2 Payment Terms

Payment is due at the time of booking unless a payment plan has been agreed in writing. We accept major credit and debit cards and other methods as specified at checkout.

5.3 Refund Policy

Cancellations made more than 14 days prior to programme start: full refund.

Cancellations made between 7 and 14 days prior to programme start: 50% refund.

Cancellations made fewer than 7 days prior to programme start: no refund.

BeLingual reserves the right to cancel or postpone a programme in cases of insufficient enrolment or unforeseen circumstances. In such cases, a full refund will be offered or an alternative session provided.

6. Class Conduct

All learners are expected to:

  • Treat teachers, tutors, and fellow learners with respect;
  • Attend sessions punctually and participate actively;
  • Refrain from recording sessions without prior written consent;
  • Not share access credentials or session links with third parties.

Failure to comply may result in removal from the programme without refund.

7. Intellectual Property

All content, materials, and resources provided through BeLingual's services — including course materials, lesson plans, videos, and proprietary methodologies — are the intellectual property of BeLingual Ltd and are protected under applicable copyright law. You may not reproduce, distribute, or create derivative works from our materials without prior written consent.

8. Disclaimer of Warranties

Our services are provided 'as is' and 'as available'. To the fullest extent permitted by law, BeLingual disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement. We do not guarantee specific learning outcomes or results.

9. Limitation of Liability

To the extent permitted by law, BeLingual Ltd's total liability to you for any claim arising out of or in connection with these Terms shall not exceed the total fees paid by you in the 12 months preceding the event giving rise to the claim. BeLingual shall not be liable for indirect, consequential, or incidental losses.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the new Terms.

12. Contact

For questions about these Terms, please contact us at: legal@belingual.com

Olivia Rhye
11 Jan 2022